Last updated: June 2026

Please read these Policies carefully before booking a service and using www.alonewithlola.com. If you have any questions regarding the following Policies, please email [email protected] with your query.

1. Deposit Policy

A non-refundable deposit is required to confirm all bookings. For outcalls, this is 20% of the total fee and for incalls, 50%. The balance is payable at the commencement of the appointment.

The deposit may be paid by card using the booking platform.

2. Cancellation Policy

In the event of a client cancellation: Rescheduling within 30 days is permitted once, subject to availability; the original deposit is applied to the new date.

In the event of provider cancellation: Priority rescheduling offered at no extra cost for any booking type.

Force majeure: Events beyond either party's control will be resolved by mutual agreement, normally via full refund or rescheduling.

3. Intellectual Property

All content on this website, including but not limited to text, images, graphics, and logos, is the property of Lola London and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Privacy Policy

The personal details you provide when booking are used solely to manage your appointment. You have the right to request the removal of your data at any time. To do so, please contact us at [email protected] and we will process your request promptly.